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Services

Keeping abreast of ongoing changes and their implications is one thing.

Implementing and monitoring the business changes as needed is another.

You are running a business, keeping your representatives focused on delivering quality advice and excellent service. As a licensee in this current regulatory environment you are also faced with the challenges of increasingly more prescriptive licensing requirements, more vigilant and intrusive regulatory introspection and ever changing legal frameworks.

Accordance offers a choice for businesses seeking to outsource their risk and compliance as a single service or full end-to-end solution. You can partner with a team of professionals who live and breathe the challenges of maintaining a financial services license by offering:

LICENSE SOLUTIONS

Our Licensee Audit (LA) service has been designed to assess, rate and provide recommendations on the degree to which you are meeting your licensee responsibilities.

We can support you to get the highest standards of advice and client care from your ARs and/or CRs by helping you to develop policies, procedures and support systems which will allow you to guide, develop and at times remediate their actions.

Our approach will foster clear, consistent and open communication of issues between your management team and your advisers. This will ensure matters are “nipped in the bud” before they escalate, thus benefitting all through the saving of time, money and reputations.

AUDIT SOLUTIONS

The audit methodology focuses on the review of a licensees compliance processes and business practices and an analysis of randomly selected client files. Accordance’s technique is designed to identify any trends and provide an indicative assessment of compliance behaviour.

Remedial actions, training and coaching are then applied to any of these identified areas. Accordance offers a complete risk and compliance package solutions for which YBR accesses when required.

Our wealth and credit compliance platform allows licensees to fully audit all advisers from multiple levels, multiple sources and under multiple policies – all in one place. The system supports the audits of client files through the Pre-Audit, Audit and Post Audit both remotely and on site.

SOFTWARE SOLUTIONS

We have designed a single centralised source of truth for managing the complete end to end life cycle of advice-generated records. The platform captures and retains all advice documentation by utilising automated workflow processes.

The platform fully automates the management of risk and compliance audits across multiple levels by organising and controlling all types of wealth and credit client advice documentation, including initial document capture, compliance approval processing, record keeping of advice documentation, and marketing approvals and managing the approved product list.

YOU CHOOSE

At Accordance we have structured our service offer on a ‘pick and choose’ basis. Where the need is of a ‘one-off’/ ‘second opinion’ variety, then we are happy to be engaged in a purely consultative role.

Alternatively a service may be chosen to fill a resource gap that does not warrant in-house resourcing. Or at the other end of the spectrum, where it is as a ‘complete outsourcing’ solution, we are happy to construct an ‘end-to-end’ services offer.

Consultative Engagement Single Service Solution ‘End-to-End’ Solution

You can then choose for us to:

  • Simply review or audit your existing capabilities and competencies;
  • Develop your capabilities or competencies; or
  • Provide outsourcing solutions where capabilities do not exist; or
  • Assist with an external opinion on your current capabilities and competencies.

IF YOU WANT TO JOIN A TEAM THAT HELPS YOU GIVE SOUND ADVICE WHILE BEING COMMERCIAL, COMPLIANT AND INNOVATIVE, CONTACT US TODAY